“We are obsessed with continually delighting our clients, and offering them the best experience and value across every interaction,” said Arvind Krishna, Chairman and CEO of IBM. I could not be more excited for what’s to come.” “Salesforce and Slack are uniquely positioned to lead this historic shift to a digital-first world. “We have a once-in-a-generation opportunity to rethink and reshape how and where we work,” said Stewart Butterfield, Slack CEO and Co-Founder. “Together, Slack and Salesforce Customer 360 will give every company in the world a single source of truth for their business and a single platform for connecting employees, customers, and partners with each other and the apps they use every day.” “We’ve learned over the past year that the workplace isn’t snapping back to the way it was,” said Bret Taylor, President and Chief Operating Officer of Salesforce. “Together we’ll define the future of enterprise software, creating the digital HQ that enables every organization to deliver customer and employee success from anywhere.” “We couldn’t be more excited to have Slack as part of the Salesforce family, combining the #1 CRM and the trailblazing digital platform for the work anywhere world,” said Marc Benioff, Chair and CEO of Salesforce.
Current integration options using the Slack for Salesforce App aren’t impactful, but it’s clear that Salesforce is committed to reimagining its platform.Salesforce (NYSE: CRM), the global leader in CRM, today announced it has completed its acquisition of Slack Technologies, Inc.
The talent and knowledge within the company will be a valuable asset for Salesforce as they push further to combine the two platforms into one. What is clear is that Troops was one of the founding companies for Slack to Salesforce integration technology. Will Troops be rebranded to “Sales Cloud for Slack”? Or will Troops technology form the foundation for all Slack apps?
These apps are intended to cater for common Slack to Salesforce integration use cases. Salesforce also announced three new apps: The New Salesforce Platform for Slack: Flow, Apex SDK & More
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